ingenico desk 3500 communication error

Use this user ID/passcode to perform protected transactions and to set up other users/clerks on the terminal. You should confirm these transactions to complete the payment, or delete the authorization if you wish to cancel the order. Ingenico Move/3500/5000 Stand is designed to give an ergonomic and flexible mounting platform for your payment terminal and prevent damage due to the traditional “back and forth” counter top placements with each transaction. Your PIN needs to be entered in a pop-up window on the iPad / device. This will usually evolve to a final status. Table of Contents. Language This icon will open the Language Menu. Brand: Ingenico | Category: Payment Terminal | Size: 1.56 MB Table of Contents. The Ingenico Desk/3500 is ideal for businesses that want a secure way to accept credit cards at an affordable price. 4: mean the transaction is declined. The trusty ol' 'turn it off and back on again'. DESK/5000 payment terminal pdf manual download. 3: this means the payment processing (capture or cancellation) was refused by the acquirer while the payment had been authorized beforehand. The Desk/3500 boosts NFC payment by offering customers a seamless experience through a conveniently located card-reader zone and faster transaction flows. Then put the Ingenico terminal back on base. Plug the Power Cord into the Base Unit. 1. … Ingenico iSelf Series / DUO. A3-4 digit non embossed number found on card signature panel or near embossed account number on front. The result is therefore not determined. $75.99 + shipping. Ingenico iSelf Series / TRIO. The Desk/3000 series boosts NFC payment by offering customers a seamless experience through a conveniently located card-reader zone and faster transaction flows. In addition to Ethernet and modem, the Desk/3000 series offers Wi-Fi. Touch Dynamic Quest. Modern Ingenico devices will have the model name printed on the face of the device just below the screen. In this section, we provide you all you need to know about how to configure your firewalls while minimising communication errors between your network infrastructure and our payment platform. Ingenico’s desktop range was designed to allow merchants to accept all payment methods and enhance the consumers’ point of sales experience. In addition to Ethernet and modem, the Desk/3500 offers Wi-Fi. Press #, 3, 2 Bluetooth 4, 1 New base. Tutorials Terminals iCT250 — Connecting to Ethernet (recommended option) Step 1 connect ethernet cable to Magic Box Connect one end of the included Convenient NFC payment . Ensure the paper roll is correctly installed and the cover of the roll compartment is closed. In addition to Ethernet and modem, the Desk/3500 offers Wi-Fi. Convenient NFC payment The Desk/3500 boosts NFC payment by offering customers a seamless experience through a conveniently located card-reader zone and faster transaction flows. Here's what happens once you submit the form.Watch video, "Sekure Merchants is simply a phenomenal company to work with. Unplug the power for your device and wait for 10 seconds. Verifone P200. No worries. Ingenico iUC 285. The terminal also accepts NFC payments and … Ingenico DESK/3500. Check that the terminal’s communication priorities are set properly. Seller 100% positive . If you see this error, your processing terminal just needs to be power-cycled (turned on and off). These devices are connected to the internet via Ethernet and must be plugged into a router or switch. Database contains 1 Ingenico DESK/3500 Manuals (available for free online viewing or downloading in PDF): Operation & user’s manual . Check to see if the Bluetooth is enabled in iOS. Remove the Sim Card from of the device and wipe the metal chip on the Sim. Ingenico Desk 3500 IP Download Ingenico Desk 3500 IPDownload Procedure 1. 1: this means the payment processing is on hold. When the second digit is: For a list of all possible statuses, please visit Ingenico ePayments. • Call Help Desk sTore anD forwarD ProCessing The Store and Forward Mode (Store/ Fwd) feature is a way to input credit sales into the terminal when there is no communication method available. It will be one of two colours: • Green (connected) or • White (disconnected) 2. It could be only a temporary technical problem. Also for: Desk/3200, Desk/3500, Desk series. User-friendly and intuitive interface Featuring intuitive card readers and an easy-to-use applications menu, the Desk/3500 provides an enhanced payment experience. communication. Ingenico iSelf Series / TRIO. | © 2021 Sekure Merchant Solutions, Accept payments by magstripe and EMV chip card, Complete NFC contactless and RFID transactions, Take payments anywhere in your business, at any time, See real time transactional data and reports, Send invoices and set up recurring payments, Update and customize settings quickly and easily, Track and unify online and offline customer experiences. For more information, refer to How to configure the communication priority order . 1. Remove the Sim Card from of the device and wipe the metal chip on the Sim. Ingenico Group follows a proactive eco-design policy. General Error Code GlossaryThe following excerpt is from Ingenico ePayments : For a list of all possible error codes and messages, please log on to your Ingenico ePayments account and check the 'List of the payment statuses and error codes' in the 'Selected user guides' section of the Support menu.". If you are looking for Ingenico's Support phone number, call 1-800-435-3014.

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